Welcome to Kaia Geek! By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before placing any orders.

1. Use of Website

You agree not to use the site for any illegal or unauthorized purpose, and your use must not violate any laws in your jurisdiction.

2. Products and Availability

We strive to ensure all product descriptions and images are accurate. However, Kaia Geek reserves the right to modify or discontinue products at any time without prior notice.

Product availability is subject to change and may vary depending on stock.

3. Orders and Payment

  • All orders placed through our website are subject to confirmation and availability.
  • We only accept Cash on Delivery (COD) as the method of payment.
  • Customers must ensure that someone is available at the provided shipping address to receive and pay for the order upon delivery.

4. Shipping

We process and ship orders within 2–5 business days, depending on your location. Shipping details and estimated delivery time will be provided upon confirmation.

Delays caused by external factors (weather, courier issues, etc.) are beyond our control.

5. Returns and Exchanges

We accept returns or exchanges only if the item is:

  • Damaged upon arrival
  • Incorrect or different from the one ordered

To be eligible, you must contact us within 3 days of receiving the order. Returned items must be unused and in original packaging. Refunds are not available for COD orders; only exchanges or store credit may be issued.

6. Limitation of Liability

Kaia Geek is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

7. Privacy

Please refer to our Privacy Policy for information on how we collect and use your personal data.

8. Intellectual Property

All content on this website, including product names, images, logos, text, and graphics, is the property of Kaia Geek and may not be used without written permission.

9. Changes to Terms

Kaia Geek reserves the right to update these Terms and Conditions at any time. Continued use of our site following any changes implies your acceptance of those changes.

For any questions or concerns, please contact us at: [email protected]